Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Parimatch, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and remember that the house always has an edge. Play responsibly and for fun.
Age Verification
Online gaming on Parimatch is strictly reserved for individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction in India. If you are under the legal age, please do not attempt to access or use this platform. Age verification is mandatory during account registration.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing Losses: Trying to recover lost money by gambling more frequently or with larger bets
- Hiding Gambling Activity: Concealing the extent of your gambling from family or friends
- Neglecting Responsibilities: Prioritizing gambling over work, school, or personal obligations
- Spending Beyond Your Means: Gambling with money intended for essential expenses like bills or groceries
- Loss of Control: Being unable to stop gambling or stick to predetermined limits
- Mood Changes: Experiencing anxiety, irritability, or depression when not gambling
- Escalating Bets: Needing to gamble with increasingly larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
- Borrowing Money: Taking loans or asking others for money to fund gambling activities
- Damaged Relationships: Conflict with family or friends due to gambling behavior
If you recognize any of these signs in yourself or others, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic notifications during gameplay reminding you how much time and money you have spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account, preventing further gambling
- Account Cooling-Off Period: Take a break from gambling for a defined period with restricted account access
To access these tools, log into your Parimatch account and navigate to the "Responsible Gaming" or "Account Settings" section.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, the following organizations provide free, confidential support:
India
- All India Gaming Federation (AIGF): Promotes responsible gaming practices in India
- Gamblers Anonymous India: Support groups and resources for those struggling with gambling addiction
- AASRA (Suicide Prevention Organization): Telephone: +91-22-27546669 | Available 24/7 for emotional support and crisis intervention
International Support
- GamCare (United Kingdom): www.gamcare.org.uk | Free support and counselling for problem gamblers
- GamStop (United Kingdom): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org | Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support on problem gambling prevention
Do You Need Help?
If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. There is no shame in reaching out. Professional support is available and confidential.
Contact one of the support organizations listed above, or speak to a healthcare professional.
Your well-being is important to us. Parimatch is committed to providing a safe and responsible gaming environment.
Parimatch's Commitment
Parimatch is dedicated to promoting responsible gaming across all our platforms. We comply with all applicable gaming regulations in India and beyond, and we continuously work to implement the latest responsible gaming practices and technologies to protect our players.
For more information about our responsible gaming policies, please contact our customer support team at kiitjee.co.in.